Step Consulting is a client-oriented company that uses both facilitating and expert consulting techniques. We specialize in implementing organizational changes, needed due to growth of business and increment in management level.
Business consulting, organization development consulting
STEP Consulting provides a unique service of implementing multilateral organizational changes including multiple coordinated interlinked services for client' business development. These services include:
- Business alliances, owners' relationship, work of the Board;
- Strategic planning;
- Organizational structure and management system;
- Implementing Management by Objectives;
- Optimizing constituents business procedures;
- Corporate culture.
In marketing and sales:
- Market research;
- Marketing strategy;
- Product range policy, commodity portfolio;
- Sales service/system optimizing;
- Evaluating customer service quality;
- Customer service quality standards for wholesalers and retailers;
- Implementing CS quality systems and organizing CS departments.
In economics and finance:
- Implementing administrative account;
- Economic and finance activities analysis;
- Evaluating business;
- Organizing the Financial service functioning.
In HR management:
- Organizing Human Resources departments functioning;
- Outsorsing HR functions;
- Recruiting key position candidates;
- Developing and implementing motivation systems;
We give managers knowledge and the skills they need to contribute to the organizational changes we implement.
Market and sociological research
Working in business consulting, we necessarily conduct research on our clients' markets.
- Business conferences;
- Business alliances.